The crew program is not working. Why The Crew won't launch on Uplay. Reasons why The Crew won't launch
Here it is, the way out The Crew on computers and happened, although it caused some problems for players who tried to launch the game, but it was unsuccessful.
Yes, while the game is generally pretty stable thanks to the closed beta test that took place before the game's release, some gamers still had problems launching The Crew. It is to them that this material is dedicated to solving problems with the launch of the game.
It doesn't matter if you get an error when starting The Crew or if nothing happens at startup, this material will still help you start The Crew.
So, we have laid out special tips with which the idle The Crew can be excited.
Begin...
So, if you have a black screen, try as soon as it appears - minimize the game by pressing ALT + TAB and expand when you hear sounds. If this does not help, then follow the steps below 4, 5, 3 (video driver) and 2 .
If there is no black screen, then you should go through the points:
1.
Perhaps your computer does not meet the requirements of the game. On the system where you run The Crew must be 64-bit Windows 7 or Windows 8, and the video card must support DirectX 10.
These are the basic requirements for your computer, the full minimum system requirements The requirements Crews look like this:
System: Windows 7 SP1, Windows 8/8.1 (64bit)
CPU: Intel Core2 Quad Q9300 @ 2.5 GHz or AMD Athlon II X4 620 @ 2.6 GHz (or better)
Memory: 4 GB RAM
Graphic arts: NVIDIA GeForce GTX260 or AMD Radeon HD4870 (512MB VRAM DirectX 10)
2.
The Crew may not work if there is a problem with the files.
Licensed copy: Check the integrity of the game files in its properties, in the Steam library
Pirated copy: Make sure that during installation, the antivirus program or the standard protection tool in Windows did not delete some game files during installation.
It is recommended to change the crack.
3.
Update additional game software after uninstalling it old version from a computer, if available.
Especially for those who have an error in the game - we wrote in brackets the words that may be in error and to fix which it may be enough just to install 1 component.
Even if there is no error, installing the component can help launch The Crew.
4. Try changing your graphics settings and running the game in windowed mode. You can change the settings in the game configuration files, and they are located in the folder:
C:\Users\USERNAME\Documents\The Crew\
5. A few tips:
Increase the swap file
Make sure that the username in the system is without Russian letters, as well as the path to the game folder.
We hope we helped you launch The Crew and it is now working properly for you.
Released in December 2014, the Ubisoft online racing simulator The Crew quickly became one of the hits in the gaming market. Huge game world excellent graphics and sound, the ability to compete with other players online and many other advantages led to the huge popularity of the game around the world. Wherein The game Crew is not without various errors, and in this article we will analyze one of the most common gaming problems when The Crew won't launch on Uplay.
Usually, the error with the opening of the game The Crew manifests itself in several variations. When you click on " Play" in Uplay (a client service from Ubisoft, similar to Steam), The Crew game does not start, or it starts, while the download indicator appears and then nothing happens.
Despite the fact that the game has passed a long closed beta test, such an error continues to appear with enviable regularity, and below I will outline ways to solve this problem.
Game system requirements
Before sinning on the developers in terms of bugs in The Crew game itself on Uplay must be familiar with the minimum system requirements to the program.
They are the following:
- Operating system Windows 7 (SP1) 64 bit or higher;
- Processor level Intel Core 2 Quad Q9300 2.5 GHz, its equivalent AMD Athlon or higher;
- RAM 4 gigabytes or more;
- AMD Radeon HD4870 video card (512 MB memory) with DX10 support, its equivalent from Nvidia, or a more powerful video adapter.
Thus, if your computer does not meet the stated minimum requirements, then the performance of the game on your PC is a big question, and various glitches and failures in its operation will be more of a pattern than an accident.
Reasons why The Crew won't launch
So, I would note the following reasons for the problem with The Crew on Uplay:
- Non-compliance of the computer hardware with the minimum gaming requirements;
- The integrity of the game files is broken;
- Infection of a PC with virus programs;
- Incorrectly made hacking of the game;
- Outdated graphics card drivers;
- Legacy Direct X, Visual C++, Microsoft net framework;
- Running the game not on behalf of the administrator;
- A lot of computer programs running in the background that consume a significant part of PC resources;
- Antivirus and firewall blocking network connections of the game;
- Lack of necessary system updates in the OS.
How to launch The Crew on Uplay
Among the variations of solving the problem with the lack of start and endless loading The Crew games I would note the following:
- Restart your computer and then launch the game again;
- Run the game on behalf of the administrator;
- Install all updates to The Crew;
- Clean up your temporary files (press the key combination Win + R, enter % TEMP there). After getting into the TEMP directory, click on "Organize" on the top left, select "Mark All" from the menu, and then delete these files by clicking on right key mouse and selecting "Delete";
- Install all system updates necessary for your OS (in particular, installing system updates KB2670838 and KB947821 helped users);
- Check if you have the latest versions of Direct X, Visual C ++, Microsoft Net Framework installed, install new versions on your computer if necessary;
- Update your video card drivers to the latest. The developers also recommend making sure that the drivers for the motherboard, processor and sound card are fresh;
- Disable your antivirus and firewall while starting the game. They can interfere with the connection between the game and the game server;
- Try running the game in windowed mode;
- Try changing the hack (crack) to the game to an alternative one;
- Delete all files from the game folder in the "Documents" directory (usually the path is C:\Documents and Settings\User\Documents\The Crew);
- Try lowering the graphics settings in the game;
- Check your computer for viruses with reliable antivirus programs;
- When a black screen appears during loading, quickly press Alt+Tab and minimize the game window. When you hear the voice acting of the game, press Alt + Tab again and expand the game;
- Terminate all unnecessary programs before starting, and increase the size of the paging file;
- Try copying the xinputdll file from the Uplay client folder to the system \windows\SysWOW64\ folder, as well as the folder of The Crew itself;
- Reinstall the Uplay client;
- Reinstall the game. When installing, make sure that the disk path of the game is written in Latin and does not have Russian letters.
A visual video describing some of the problems of launching The Crew game and options for solving them can be viewed on the video:
Conclusion
The reason why The Crew Uplay does not start or the game refuses to load can be a whole complex of the factors described above. For those users whose computers meet gaming requirements, I would advise you to try all the tips described above, from the most simple to the more complex. If you have a licensed version, you have a powerful and modern computer, tried all the tips, and the game The Crew still does not start - then it may be worth contacting Ubisoft technical support for advice and advice, this is your legal right.
In contact with
The release of The Crew was marked not only by the opportunity to drive sports cars with players from all over the world, but also by a bunch of bugs and errors that the developers were fixing rather slowly. Many do not even run The Crew Uplay version, which should work perfectly, given the cost of the product. However, not all problems are related to the game code. For most gamers, The Crew does not start due to weak hardware, not poor optimization. Even after a while on the forums, you can meet users who still have problems, despite the patches that have been released. Today we will figure out why The Crew does not start, but first things first.
Description
The Crew is a car simulator that has received a well-developed online mode. The development was carried out by two teams - Ivory Tower and Ubisoft, but everyone understands who got all the honors. The game was released on personal computers and consoles of the latest generation. On December 2, 2014, users were able to download the full version.
The main focus of the game is on online. There is also a single player campaign that can be completed in 20 hours. You can complete tasks alone or with friends on the web. Requires a permanent Internet connection. The multiplayer mode allows you to gather a group and make races together, as well as complete tasks.
The merit of the game is open world. Based on a map of the United States of America, only much smaller. The total length of roads is more than 10 thousand kilometers. The map is divided into 5 regions. To open them, you will need to complete tasks and participate in races. Regions differ from each other, have unique sights. In addition, in the process of passing, new vehicles and improvements are opened.
Undoubtedly, the game clearly deserves the attention of fans of auto racing. Having become acquainted with key features, find out what to do if The Crew does not start.
System requirements
Before you start searching possible errors, due to which crashes and lags occur, you should find out if your PC is suitable for running the game. The Crew won't run without constant Internet access, so there's no point in downloading repacks and trying to install them. There is no working "piracy", and it is unlikely to appear, since it is difficult to bypass the protection provided by the constant sending of information to the developer's servers. Buy a licensed version that is more likely to run and cause fewer problems.
Minimum:
- You will need Windows 7 or later to run. Works only with 64-bit versions.
- For stable operation at medium / high graphics settings, an old Core2 Quad Q9300 running at a clock frequency of 2.4 GHz is enough. Newer is better. From AMD, any processor with similar characteristics will do.
- The installed video card The Crew is also undemanding. For comfortable game enough or similar from AMD. The required minimum video memory is 512 MB.
- 4 GB of RAM is enough for stable operation. However, it is better to have more RAM. Often The Crew does not start due to a lack of RAM.
- In addition to the mouse and keyboard, you can connect other peripherals such as a gamepad or steering wheel.
- Works on Windows 7 and newer (64-bit versions).
- The game requires a Core i5 750 processor from Intel or equivalent from AMD to play to its full potential.
- The maximum graphics settings will be provided by the GeForce GTX580 video card from Nvidia. Similar ones from AMD with 1 GB of video memory will do.
- Play without lags and crashes will allow 8 GB of RAM.
The requirements are quite loyal, even most modern laptops can handle the game. If The Crew does not start, black screen or low FPS, the first thing to try is to expand the amount of RAM.
Update
This step is required, every advanced user, when errors occur in the game, updates the drivers for the video card and other devices in the first place. Do the same for you by downloading the latest versions from the manufacturer's website. Usually, productivity increases significantly after this simple but effective action. Update other devices too, such as sound card so as not to experience problems with noise and wheezing from the speakers.
Serious help can be provided by cleaning the computer from useless trash. You can do this manually or shift everything "on the shoulders" of optimizer programs. Delete unnecessary programs, watched TV shows, music, old files - you will immediately notice how your PC will do its job faster.
Doesn't start
For many, The Crew does not launch even after the update, so more effective measures will be needed. First, change the graphics settings in the game's configurations. To do this, find the file at C:\Users\USER_NAME\Documents\The Crew\. It is impossible to say with what parameters the game will start on your device, so experiment. Don't forget to make copies of the files you change.
brakes
The most common problem. Reduced graphics can fix it. Here you will have to build on the capabilities of the hardware and experiment, gradually raising the number of frames to an acceptable level. Some people find it helpful to increase the swap file. You can do this in the "Advanced system settings", which can be found in the "Computer Properties" on the "Desktop". Also, cleaning up unnecessary processes in the task manager gives significant advantages, so do not neglect it.
Departures
The problem most often occurs with fans of high graphics settings. The solution is to disable some effects that seriously load the computer's video card. Crashes may occur due to lack of hard disk space. Some users have experienced due to inappropriate configurations of the PC version of the game. The only way elimination - installing the latest patches or rolling back to the previous ones.
If The Crew crashes, The Crew will not start, The Crew not installing, there are no controls in The Crew, no sound in game, errors happen in The Crew – we offer you the most common ways to solve data problems.
First, check if your PC meets the minimum system requirements:
- OS: Windows 7 SP1, Windows 8/8.1 (64bit)
- Processor: Intel Core2 Quad Q9300 2.5 GHz or AMD Athlon II X4 620 2.6 GHz
- Memory: 4GB
- Video: NVIDIA GeForce GTX260 or AMD Radeon HD4870 (512MB VRAM, Shader Model 4.0)
Be sure to update your video card drivers and other software
Before you remember the worst words and express them towards the developers, do not forget to go to the official website of the manufacturer of your video card and download the latest drivers. Often, specially optimized drivers are prepared for the release of games. You can also try installing a later version of the drivers if the problem is not solved by installing the current version.
It is important to remember that you should only download the final versions of video cards - try not to use beta versions, as they may have a large number of bugs not found and not fixed.
Do not forget that games often require installation for stable operation. latest version DirectX, which can always be downloaded from the official Microsoft website.
The Crew won't start
Many problems with launching games happen due to incorrect installation. Check if there were any errors during the installation, try to uninstall the game and run the installer again, after disabling the antivirus - often the files necessary for the game to work are deleted by mistake. It is also important to remember that in the path to the folder with installed game there should be no Cyrillic characters - use only Latin letters and numbers for directory names.
It still does not hurt to check if there is enough space on the HDD for installation. You can try to run the game as Administrator in compatibility mode with different versions of Windows.
The Crew slows down. Low FPS. Logs. Friezes. hangs up
First - install the latest drivers for the video card, from this FPS in the game can rise significantly. Also check the computer's load in the task manager (opened by pressing CTRL + SHIFT + ESCAPE). If, before starting the game, you see that some process is consuming too many resources, turn off its program or simply end this process from the task manager.
Next, go to the graphics settings in the game. First of all, turn off anti-aliasing and try lowering the settings responsible for post-processing. Many of them consume a lot of resources and disabling them will significantly increase performance without greatly affecting the quality of the picture.
The Crew crashes to desktop
If The Crew often crashes to your desktop, try lowering the graphics quality to start solving the problem. It is possible that your computer simply does not have enough performance and the game cannot work correctly. Also worth checking out for updates - most modern games have a system for automatically installing new patches. Check if this option is disabled in the settings.
Black screen in The Crew
More often than not, the problem with the black screen is an issue with the GPU. Check if your graphics card meets the minimum requirements and install the latest drivers. Sometimes a black screen is the result of insufficient CPU performance.
If everything is fine with the hardware, and it meets the minimum requirements, try switching to another window (ALT + TAB), and then return to the game window.
The Crew is not installed. Installation stuck
First of all, check if you have enough HDD space for installation. Remember that the setup program requires the advertised amount of space plus 1-2 gigabytes of free space on the system drive to run properly. In general, remember the rule - the system drive should always have at least 2 gigabytes of free space for temporary files. Otherwise, both games and programs may not work correctly or refuse to start at all.
Installation problems can also occur due to lack of Internet connection or its unstable operation. Also, do not forget to suspend the antivirus while installing the game - sometimes it interferes with the correct copying of files or deletes them by mistake, considering them viruses.
Saves not working in The Crew
By analogy with the previous solution, check the availability of free space on the HDD - both on the one where the game is installed and on the system drive. Often save files are stored in a folder of documents, which is located separately from the game itself.
Controls not working in The Crew
Sometimes the controls in the game do not work due to the simultaneous connection of several input devices. Try disabling the gamepad, or if for some reason you have two keyboards or mice connected, leave only one pair of devices. If the gamepad does not work for you, then remember that only controllers that are defined as Xbox joysticks officially support games. If your controller is defined differently, try using programs that emulate Xbox joysticks (for example, x360ce).
Sound not working in The Crew
Check if the sound works in other programs. After that, check if the sound is turned off in the settings of the game itself and if the sound playback device is selected there, to which your speakers or headset are connected. Next, while the game is running, open the mixer and check if the sound is muted there.
If you are using an external sound card, check for new drivers on the manufacturer's website.
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