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nba won't start. Troubleshooting tips for NBA LIVE Mobile. How to disable your NBA LIVE Mobile account from Facebook

NBA 2K18, new game in the highly acclaimed sports franchise, became available yesterday on Steam for PC as well as consoles. This time the basketball simulator was supplemented with a huge number of innovations that should have pleased the fans, but this, unfortunately, did not happen.

Published by 2K Sports, NBA 2K18 has received abysmal ratings on Steam, with only 35% positive reviews of the total at the time of writing. Fans are disappointed with the game, as they felt it was a lot worse than previous games in the franchise.

Also, a huge number of players have complained about numerous technical problems that prevent them from playing 2K Sports' not-so-part of the NBA series. Among all the problems, errors, crashes, problems when trying to update the game or even start it stand out. Plus, let's also not forget about the classic performance problem on some computer configurations (PC gaming, what can we do).

If you have encountered any of the above problems, then you will definitely find solutions for them in this material. Before we move on to NBA 2K18 troubleshooting guides, we strongly recommend that you check the system requirements for this basketball simulator.

Minimum system requirements

Processor: Intel® Core™ i3-530 @ 2.93 GHz / AMD Phenom™ II X4 805 @ 2.50 GHz or better
RAM: 4 GB RAM
Video Card: NVIDIA® GeForce® GT 450 1GB / ATI® Radeon™ HD 7770 1GB or better
DirectX: Version 11
Disk space: 70 GB

OS: Windows 7x64 / Windows 8.1x64 / Windows 10x64
Processor: Intel® Core™ i5-4430 @ 3 GHz / AMD FX-8370 @ 3.4 GHz or better
RAM: 8 GB RAM
Video Card: NVIDIA® GeForce® GTX 770 2GB / ATI® Radeon™ R9 270 2GB or better
DirectX: Version 11
Disk space: 70 GB
Sound Card: DirectX 9.0x compatible

As you may have noticed, the system requirements of NBA 2K18 are quite low and no high-performance hardware is required from PC players. Perhaps the only thing that really catches your eye is the amount of disk space required, which is 70 gigabytes.

Solving various NBA 2K18 problems

NBA 2K18 crashes

Some players are complaining that their copy of the game may crash. And she does it in completely different places: during the launch, during the match, or, for example, during the final whistle. One way or another, all these crashing problems, as it turned out, may appear due to the incompatibility of your video driver with NBA 2K18. Here is what you need to do to get rid of crashes:

You can try updating the graphics driver for your graphics card. This will be especially useful for those who have not updated it for a sufficiently long period.
Make sure you're not trying to run NBA 2K18 on the integrated GPU! Laptop owners quite often forget to leave, for example, the Economical power plan for their machine, when activated, only the integrated video card is used, and it is obviously not enough for such entertainment.

Update not downloading in NBA 2K18

A huge number of players have encountered a bug due to which they can get stuck on the update screen in the game. The update starts downloading, and then absolutely nothing happens, or the message “the file is corrupted” appears on the screen.

One user on Reddit figured out the problem: for some reason, updates for NBA 2K18 are downloading but not installing automatically. He also compiled a small guide to get around this trouble: do not start the download, but simply go to the "Play Now" menu and start playing NBA 2K18.

Over time (usually after a few minutes), you will get a message in your game telling you that the game needs an update. Exit to the main menu, after which the update will be automatically installed.

NBA 2K18 won't launch

Also, NBA 2K18 sometimes does not launch for players, which is even worse than facing various problems. As always: users click Play in the game library, but absolutely nothing happens.

To fix this issue, you first need to check if the game itself has been corrupted. This is done by checking the integrity of the game files in Steam. Go to the NBA 2K18 properties in your games library and go to the "Local Files" tab and then click on the "Verify Integrity of Game Files..." button.

After that, the process of checking the integrity of the game files, as well as the absence of missing files, will begin. If something is damaged or missing, then Steam will re-download. Once verified, try running NBA 2K18 again.

Low FPS and lag in NBA 2K18

A lot of players also faced the problem of low performance. NBA 2K18 is experiencing lag, low frame rates, and stuttering. As already mentioned in one of the points above, make sure that you do not try to run the game on the integrated video card - this is very important!

Switching to a discrete graphics card should happen automatically when you try to run a resource-hungry application or video game. However, sometimes this does not happen. Go to the control panel of your graphics card (Nvidia or AMD Radeon) and set the settings so that games use the high-performance graphics accelerator preferably.

Found a typo? Select the text and press Ctrl + Enter

Unfortunately, there are flaws in games: brakes, low FPS, crashes, freezes, bugs and other minor and not very errors. Often problems begin before the game even starts, when it won't install, won't load, or won't even download. Yes, and the computer itself is sometimes weird, and then in NBA 2K13, instead of a picture, a black screen, control does not work, no sound is heard, or anything else.

What to do first

Download and run the world famous CCleaner(download from a direct link) is a program that will clean your computer of unnecessary garbage, as a result of which the system will work faster after the first reboot;
Update all drivers in the system using the program Driver Updater(download via direct link) - it will scan your computer and update all drivers to the latest version in 5 minutes;
Install the program WinOptimizer(download via direct link) and include in it Game Mode, which will terminate useless background processes during game launches and improve in-game performance.

The second thing to do if you encounter any problems with NBA 2K13 is to check the system requirements. In a good way, you need to do this even before the purchase, so as not to regret the money spent.

Minimum system requirements for NBA 2K13:

Windows XP, Intel Pentium 4, 1 Gb RAM, 8 Gb HDD, nVidia GeForce 6800 256 Mb

Every gamer should at least have a little understanding of the components, to know why a video card, processor and other things are needed in the system unit.

Files, drivers and libraries

Almost every device in a computer requires a set of special software. These are drivers, libraries and other files that ensure the correct operation of the computer.

It's worth starting with the drivers for the video card. Modern graphics cards are produced by only two large companies - Nvidia and AMD. Having found out which product spins the coolers in the system unit, we go to the official website and download the package of fresh drivers:

A prerequisite for the successful functioning of NBA 2K13 is the availability of the latest drivers for all devices in the system. Download the utility Driver Updater to easily and quickly download the latest drivers and install them with one click:

If NBA 2K13 does not start, we recommend that you try disabling your antivirus or put the game in the antivirus exceptions, and also check again for compliance system requirements and if something from your assembly does not match, then, if possible, improve your PC by purchasing more powerful components.

NBA 2K13 has black screen, white screen, color screen. Solution

Problems with screens of different colors can be roughly divided into 2 categories.

Firstly, they are often associated with the use of two video cards at once. For example, if your motherboard has a built-in video card, but you play on a discrete one, then NBA 2K13 may run on the built-in one for the first time, while you will not see the game itself, because the monitor is connected to a discrete video card.

Secondly, color screens happen when there are problems with displaying the image on the screen. This can happen for various reasons. For example, NBA 2K13 cannot work through an outdated driver or does not support a video card. Also black/ White screen may be displayed when running at resolutions that are not supported by the game.

NBA 2K13 is out. At a certain or random moment. Solution

You play for yourself, play and here - bam! - everything goes out, and now you have a desktop without any hint of the game. Why is this happening? To solve the problem, it is worth trying to figure out what the nature of the problem is.

If the crash occurs at a random point in time without any pattern, then with a probability of 99% we can say that this is a mistake of the game itself. In this case, fixing something is very difficult, and the best thing is to just put NBA 2K13 aside and wait for the patch.

However, if you know exactly at what moments the crash occurs, then you can continue the game, avoiding situations that provoke a crash.

However, if you know exactly at what moments the crash occurs, then you can continue the game, avoiding situations that provoke a crash. Alternatively, you can download an NBA 2K13 save and bypass the relegation location.

NBA 2K13 freezes. The picture freezes. Solution

The situation is about the same as with crashes: many freezes are directly related to the game itself, or rather, to the developer's mistake when creating it. However, a frozen picture can often become a starting point for investigating the deplorable state of a video card or processor.

So if the picture in NBA 2K13 freezes, then use the programs to display statistics on the loading of components. Perhaps your video card has long exhausted its working life or the processor is heating up to dangerous temperatures?

The easiest way to check the loading and temperatures for the video card and processors is in the MSI Afterburner program. If desired, you can even display these and many other parameters on top of the NBA 2K13 image.

What temperatures are dangerous? Processors and video cards have different operating temperatures. For video cards, they are usually 60-80 degrees Celsius. The processors are slightly lower - 40-70 degrees. If the processor temperature is higher, then you should check the condition of the thermal paste. It may have dried out and needs to be replaced.

If the video card is heating up, then you should use the driver or the official utility from the manufacturer. You need to increase the number of revolutions of the coolers and see if the operating temperature drops.

NBA 2K13 slows down. Low FPS. Frame rate drops. Solution

With stuttering and low frame rates in NBA 2K13, the first step is to lower your graphics settings. Of course, there are a lot of them, so before reducing everything in a row, you should find out exactly how certain settings affect performance.

Screen resolution. In short, this is the number of points that make up the picture of the game. The higher the resolution, the higher the load on the video card. However, the increase in load is negligible, so reducing the screen resolution should only be the last resort, when everything else does not help.

Texture quality. Typically, this setting determines the resolution of texture files. Decrease the quality of textures if the video card has a small amount of video memory (less than 4 GB) or if you are using a very old hard drive with a spindle speed of less than 7200.

Model quality(sometimes just details). This setting determines which set of 3D models will be used in the game. The higher the quality, the more polygons. Accordingly, high-poly models require more processing power of the video card (not to be confused with the amount of video memory!), which means that this parameter should be reduced on video cards with a low core or memory frequency.

Shadows. They are implemented in different ways. In some games, shadows are created dynamically, that is, they are calculated in real time every second of the game. Such dynamic shadows load both the processor and the video card. In order to optimize, developers often abandon the full rendering and add a pre-render of shadows to the game. They are static, because in fact they are just textures that are superimposed on top of the main textures, which means they load memory, and not the core of the video card.

Often developers add additional settings related to shadows:

Shadow Resolution - determines how detailed the shadow cast by the object will be. If the game has dynamic shadows, then it loads the core of the video card, and if a pre-created render is used, then it “eats” the video memory.
Soft shadows - smoothing out bumps on the shadows themselves, usually this option is given along with dynamic shadows. Regardless of the type of shadows, it loads the video card in real time.

Smoothing. It allows you to get rid of ugly corners at the edges of objects by using a special algorithm, the essence of which is usually to generate several images at once and compare them, calculating the most “smooth” image. There are many different anti-aliasing algorithms that differ in terms of their impact on NBA 2K13 performance.

For example, MSAA works head-on, creating 2, 4, or 8 renders at once, so the frame rate is reduced by 2, 4, or 8 times, respectively. Algorithms such as FXAA and TAA operate a little differently, achieving a smooth image by calculating only the edges and using some other tricks. Because of this, they do not reduce performance as much.

Lighting. As in the case of anti-aliasing, there are different algorithms for lighting effects: SSAO, HBAO, HDAO. All of them use the resources of the video card, but they do it differently depending on the video card itself. The fact is that the HBAO algorithm was promoted mainly on video cards from Nvidia (GeForce line), so it works best on the “green” ones. HDAO, on the other hand, is optimized for AMD graphics cards. SSAO is the simplest type of lighting, it consumes the least resources, so in case of slowdowns in NBA 2K13, it is worth switching to it.

What should be lowered first? Shadows, anti-aliasing, and lighting effects are usually the most stressful, so it's best to start with them.

Often gamers themselves have to deal with the optimization of NBA 2K13. For almost all major releases, there are various related and forums where users share their ways to improve productivity.

One of them is a special program called WinOptimizer. It is made specifically for those who do not want to manually clean up the computer from various temporary files, delete unnecessary registry entries and edit the startup list. WinOptimizer will do this for you, as well as analyze your computer to find ways to improve application and game performance.

NBA 2K13 lags. Big game delay. Solution

Many people confuse "lag" with "lag", but these problems have completely different causes. NBA 2K13 slows down when the frame rate at which the image is displayed on the monitor decreases, and lags when the delay when accessing the server or any other host is too high.

That is why "lags" can only be in network games. The reasons are different: bad network code, physical distance from servers, network congestion, incorrectly configured router, low Internet connection speed.

However, the latter is the least common. In online games, communication between the client and the server occurs by exchanging relatively short messages, so even 10 MB per second should be enough for the eyes.

There is no sound in NBA 2K13. I can not hear anything. Solution

NBA 2K13 works, but for some reason does not sound - this is another problem that gamers face. Of course, you can play like that, but it's still better to figure out what's the matter.

First you need to determine the scope of the problem. Where exactly is there no sound - only in the game or in general on the computer? If only in the game, then perhaps this is due to the fact that the sound card is very old and does not support DirectX.

If there is no sound at all, then the matter is definitely in the computer settings. Perhaps the sound card drivers are not installed correctly, or maybe there is no sound due to some specific error of our favorite Windows OS.

Controls don't work in NBA 2K13. NBA 2K13 does not recognize mouse, keyboard or gamepad. Solution

How to play if it is impossible to control the process? The problems of supporting specific devices are out of place here, because we are talking about familiar devices - keyboard, mouse and controller.

Thus, errors in the game itself are practically excluded, almost always the problem is on the user's side. You can solve it in different ways, but, one way or another, you will have to turn to the driver. Usually, when you connect a new device, the operating system immediately tries to use one of the standard drivers, but some models of keyboards, mice, and gamepads are not compatible with them.

Thus, you need to find out the exact model of the device and try to find exactly its driver. Often, devices from well-known gaming brands come with their own software kits, since the standard windows driver corny cannot ensure the correct operation of all the functions of a particular device.

If you don’t want to look for drivers for all devices separately, you can use the program Driver Updater. It is designed to automatically search for drivers, so you only need to wait for the scan results and download the necessary drivers in the program interface.

Quite often, the brakes in NBA 2K13 can be caused by viruses. In this case, there is no difference how powerful the video card is in the system unit. You can check your computer and clean it of viruses and other unwanted software using special programs. For example NOD32 . The antivirus has proven itself from the best side and has received the approval of millions of users around the world.

Suitable for both personal use and small businesses, ZoneAlarm is able to protect a computer running Windows 10, Windows 8, Windows 7, Windows Vista and Windows XP from any attack: phishing, viruses, malware, spyware and other cyber threats . New users are given a 30-day free trial.

Nod32 is an antivirus from ESET, which has received many awards for its contribution to the development of security. Versions of anti-virus programs for both PC and mobile devices are available on the developer's website, a 30-day trial version is provided. There are special conditions for business.

NBA 2K13 torrent download not working. Solution

If the distribution kit of the game was downloaded via torrent, then in principle there can be no guarantees of work. Torrents and repacks are almost never updated through official applications and do not work over the network, because in the course of hacking, hackers cut out all network functions from games, which are often used to check the license.

Using such versions of games is not only inconvenient, but even dangerous, because very often many files have been changed in them. For example, to bypass protection, pirates modify an EXE file. However, no one knows what else they do with it. Maybe they're building a self-fulfilling software. For example, which, when the game is first launched, will be integrated into the system and will use its resources to ensure the well-being of hackers. Or, giving access to the computer to third parties. There are no guarantees and there cannot be.

In addition, the use pirated versions- this, according to our publication, theft. The developers have spent a lot of time creating the game, investing their own money in the hope that their offspring will pay off. And every work must be paid.

Therefore, if you encounter any problems with games downloaded from torrents or hacked using certain means, you should immediately remove the “pirate”, clean your computer with an antivirus and a licensed copy of the game. This will not only save you from dubious software, but also allow you to download updates for the game and receive official support from its creators.

NBA 2K13 gives an error about the missing DLL file. Solution

As a rule, problems associated with the absence of DLLs arise when NBA 2K13 is launched, however, sometimes the game can access certain DLLs in the process and, without finding them, crash in the most impudent manner.

To fix this error, you need to find the required DLL and install it on the system. The easiest way to do this is with a program. DLL fixer, which scans the system and helps you quickly find missing libraries.

If your problem turned out to be more specific, or if the method described in this article did not help, then you can ask other users in our "" section. They will promptly help you!

We thank you for your attention!

Unfortunately, there are flaws in games: brakes, low FPS, crashes, freezes, bugs and other minor and not very errors. Often problems begin before the game even starts, when it won't install, won't load, or won't even download. Yes, and the computer itself is sometimes weird, and then in NBA 2K19, instead of a picture, a black screen, control does not work, no sound is heard, or anything else.

What to do first

Download and run the world famous CCleaner(download from a direct link) is a program that will clean your computer of unnecessary garbage, as a result of which the system will work faster after the first reboot;
Update all drivers in the system using the program Driver Updater(download via direct link) - it will scan your computer and update all drivers to the latest version in 5 minutes;
Install the program WinOptimizer(download from a direct link) and turn on the game mode in it, which will end useless background processes during game launch and increase performance in the game.

The second thing to do if you have any problems with NBA 2K19 is to check the system requirements. In a good way, you need to do this even before the purchase, so as not to regret the money spent.

Minimum system requirements for NBA 2K19:

Windows 7 64-bit, Intel Core i3-530 2.93 GHz, 4 GB RAM, 80 GB HDD, NVIDIA GeForce GT 450 1 GB

Every gamer should at least have a little understanding of the components, to know why a video card, processor and other things are needed in the system unit.

Files, drivers and libraries

Almost every device in a computer requires a set of special software. These are drivers, libraries and other files that ensure the correct operation of the computer.

A prerequisite for the successful functioning of NBA 2K19 is the availability of the latest drivers for all devices in the system. Download the utility Driver Updater to easily and quickly download the latest drivers and install them with one click:

If NBA 2K19 does not start, we recommend that you try disabling your antivirus or put the game in the antivirus exceptions, and also check the system requirements again and if something from your build does not match, then, if possible, improve your PC by purchasing more powerful components .

NBA 2K19 has black screen, white screen, color screen. Solution

Problems with screens of different colors can be roughly divided into 2 categories.

Firstly, they are often associated with the use of two video cards at once. For example, if your motherboard has a built-in video card, but you play on a discrete one, then NBA 2K19 may run on the built-in one for the first time, while you will not see the game itself, because the monitor is connected to a discrete video card.

Secondly, color screens happen when there are problems with displaying the image on the screen. This can happen for various reasons. For example, NBA 2K19 cannot work through an outdated driver or does not support a video card. Also, a black / white screen may be displayed when working at resolutions that are not supported by the game.

NBA 2K19 is out. At a certain or random moment. Solution

However, if you know exactly at what moments the crash occurs, then you can continue the game, avoiding situations that provoke a crash.

NBA 2K19 freezes. The picture freezes. Solution

So if the picture in NBA 2K19 freezes, then use the programs to display statistics on the loading of components. Perhaps your video card has long exhausted its working life or the processor is heating up to dangerous temperatures?

NBA 2K19 slows down. Low FPS. Frame rate drops. Solution

With stuttering and low frame rates in NBA 2K19, the first step is to lower your graphics settings. Of course, there are a lot of them, so before reducing everything in a row, you should find out exactly how certain settings affect performance.

Often, developers add additional settings related to shadows:

Shadow Resolution - determines how detailed the shadow cast by the object will be. If the game has dynamic shadows, then it loads the core of the video card, and if a pre-created render is used, then it “eats” the video memory.
Soft shadows - smoothing out bumps on the shadows themselves, usually this option is given along with dynamic shadows. Regardless of the type of shadows, it loads the video card in real time.

What should be lowered first? Shadows, anti-aliasing, and lighting effects are usually the most stressful, so it's best to start with them.

Often gamers themselves have to deal with the optimization of NBA 2K19. For almost all major releases, there are various related and forums where users share their ways to improve productivity.

NBA 2K19 lags. Big game delay. Solution

Many people confuse "lag" with "lag", but these problems have completely different causes. NBA 2K19 slows down when the frame rate at which the image is displayed on the monitor decreases, and lags when the delay when accessing the server or any other host is too high.

There is no sound in NBA 2K19. I can not hear anything. Solution

NBA 2K19 works, but somehow does not sound - this is another problem that gamers face. Of course, you can play like that, but it's still better to figure out what's the matter.

Controls don't work in NBA 2K19. NBA 2K19 does not see the mouse, keyboard or gamepad. Solution

Thus, you need to find out the exact model of the device and try to find exactly its driver. Often, devices from well-known gaming brands come with their own software kits, since the standard Windows driver simply cannot ensure the correct operation of all the functions of a particular device.

Quite often, the brakes in NBA 2K19 can be caused by viruses. In this case, there is no difference how powerful the video card is in the system unit. You can check your computer and clean it of viruses and other unwanted software using special programs. For example NOD32 . The antivirus has proven itself from the best side and has received the approval of millions of users around the world.

NBA 2K19 torrent download not working. Solution

Using such versions of games is not only inconvenient, but even dangerous, because very often many files have been changed in them. For example, to bypass protection, pirates modify an EXE file. However, no one knows what else they do with it. Maybe they embed self-executing software. For example, which, when the game is first launched, will be integrated into the system and will use its resources to ensure the well-being of hackers. Or, giving access to the computer to third parties. There are no guarantees and there cannot be.

In addition, the use of pirated versions is, according to our publication, theft. The developers have spent a lot of time creating the game, investing their own money in the hope that their offspring will pay off. And every work must be paid.

NBA 2K19 gives an error about the missing DLL file. Solution

As a rule, problems associated with the absence of DLLs occur when NBA 2K19 is launched, however, sometimes the game can access certain DLLs in the process and, without finding them, crash in the most impudent manner.

If your problem turned out to be more specific, or if the method described in this article did not help, then you can ask other users in our "" section. They will promptly help you!

We thank you for your attention!

If NBA 2K13 crashes, NBA 2K13 will not start, NBA 2K13 not installing, there are no controls in NBA 2K13, no sound in game, errors happen in NBA 2K13 – we offer you the most common ways to solve data problems.

Be sure to update your video card drivers and other software

Before you remember the worst words and express them towards the developers, do not forget to go to the official website of the manufacturer of your video card and download the latest drivers. Often, specially optimized drivers are prepared for the release of games. You can also try installing a later version of the drivers if the problem is not solved by installing the current version.

It is important to remember that you should only download the final versions of video cards - try not to use beta versions, as they may have a large number of bugs not found and not fixed.

Do not forget that games often require installation for stable operation. latest version DirectX, which can always be downloaded from the official Microsoft website.

NBA 2K13 won't launch

Many problems with launching games happen due to incorrect installation. Check if there were any errors during the installation, try to uninstall the game and run the installer again, after disabling the antivirus - often the files necessary for the game to work are deleted by mistake. It is also important to remember that in the path to the folder with installed game there should be no Cyrillic characters - use only Latin letters and numbers for directory names.

It still does not hurt to check if there is enough space on the HDD for installation. You can try to run the game as Administrator in compatibility mode with different versions of Windows.

NBA 2K13 slows down. Low FPS. Logs. Friezes. hangs up

First - install the latest drivers for the video card, from this FPS in the game can rise significantly. Also check the computer's load in the task manager (opened by pressing CTRL + SHIFT + ESCAPE). If, before starting the game, you see that some process is consuming too many resources, turn off its program or simply end this process from the task manager.

Next, go to the graphics settings in the game. First of all, turn off anti-aliasing and try lowering the settings responsible for post-processing. Many of them consume a lot of resources and disabling them will significantly increase performance without greatly affecting the quality of the picture.

NBA 2K13 crashes to desktop

If NBA 2K13 often crashes to your desktop, try lowering the graphics quality to start solving the problem. It is possible that your computer simply does not have enough performance and the game cannot work correctly. Also worth checking out for updates - most modern games have a system for automatically installing new patches. Check if this option is disabled in the settings.

Black screen in NBA 2K13

More often than not, the problem with the black screen is an issue with the GPU. Check if your video card satisfies minimum requirements and install the latest drivers. Sometimes a black screen is the result of insufficient CPU performance.

If everything is fine with the hardware, and it meets the minimum requirements, try switching to another window (ALT + TAB), and then return to the game window.

NBA 2K13 is not installed. Installation stuck

First of all, check if you have enough HDD space for installation. Remember that the setup program requires the advertised amount of space plus 1-2 gigabytes of free space on the system drive to run correctly. In general, remember the rule - the system drive should always have at least 2 gigabytes of free space for temporary files. Otherwise, both games and programs may not work correctly or refuse to start at all.

Installation problems can also occur due to lack of Internet connection or its unstable operation. Also, do not forget to suspend the antivirus while installing the game - sometimes it interferes with the correct copying of files or deletes them by mistake, considering them viruses.

Saves not working in NBA 2K13

By analogy with the previous solution, check the availability of free space on the HDD - both on the one where the game is installed and on the system drive. Often save files are stored in a folder of documents, which is located separately from the game itself.

Controls not working in NBA 2K13

Sometimes the controls in the game do not work due to the simultaneous connection of several input devices. Try disabling the gamepad, or if for some reason you have two keyboards or mice connected, leave only one pair of devices. If the gamepad does not work for you, then remember that only controllers that are defined as Xbox joysticks officially support games. If your controller is defined differently, try using programs that emulate Xbox joysticks (for example, x360ce).

Sound not working in NBA 2K13

Check if the sound works in other programs. After that, check if the sound is turned off in the settings of the game itself and if the sound playback device is selected there, to which your speakers or headset are connected. Next, while the game is running, open the mixer and check if the sound is muted there.

If you are using an external sound card- check for new drivers on the manufacturer's website.

Tuesday, September 11, 2018

Our tips will help you solve problems in NBA LIVE Mobile and get back on the court.

Keep your NBA Live Mobile account secure. .

Problems signing into Google Play

If you can't sign in to Google Play, disable account in Google settings to return to the game.

Account or purchases

My account is missing or not linked correctly.

Click the icon Settings.
Click To plug
Click Exit.
On the screen account selection select the account you use to play NBA LIVE Mobile.

How to connect your NBA LIVE Mobile account to Facebook.

Click the icon Settings
Click To plug(next to Connect Accounts).
Click To plug(next to Facebook).
Login to your Facebook account.

How to disable your NBA LIVE Mobile account from Facebook.

Click the icon Settings(three dots) in the upper right corner of the screen.
Click Disable(next to Connect Accounts).
Click Disable(next to Facebook)
Login to your Facebook account.

How to remove NBA LIVE Mobile from your Facebook account.

Login on Facebook.
Click Settings > Applications.
Find icon NBA LIVE Mobile, hover over it and click the icon X beside. The NBA LIVE Mobile game will be removed from your Facebook account.

The item I purchased is not showing up.

In some cases, it is necessary to exit and restart the game in order to access the new content. If this does not help, try turning off and restarting your device.

Unable to purchase an item multiple times.

Some items can only be purchased a certain number of times. Notice the 0/X indicator in front of the item. If it turns red and the buy button is inactive, you have bought this item the maximum number of times.

Game process and progress

How to transfer your game data from soft launch to full launch.

Your game data will be migrated from soft launch to full launch.

There were no rewards for the challenge or set.

Find out more about how you can claim rewards for this challenge or set. If you want to contact us, please specify the date and time of the competition or the collection of the kit.

I was kicked out of the game or the game is frozen.

Go to device settings and close or stop the app. Check your internet connection, then restart the game.

Game progress will be saved only if it's connected to a Facebook or Google account. If you need to uninstall the game, your progress will be saved and restored when you reinstall the game.

Update your NBA LIVE Mobile game to the latest version.

Apple App Store : click on the icon App Store on your device and select the tab "Updates" on the bar at the bottom of the screen. Find a game NBA LIVE Mobile in the list and click the button Refresh.
Google Play : go to the store Google Play and go to section "My Apps". If a a new version NBA LIVE Mobile is available, a notification will appear available updates.

Need help?

If you have a question about the game, please contact us. If there is a question about paid purchase, contact us and an EA consultant will help you.

For billing assistance, visit the Apple, Google Play or Amazon Stores:

Check out the App Store FAQ and contact Apple support.
Go to Google Play FAQ and contact Google Play.
Check out the Amazon FAQ section and contact Amazon support.

Please provide the following information when contacting:

your problem
the app you're having a problem with
the device you use to play
description of the problem
your full purchase number on iTunes/Google/Amazon/EA
the email address associated with your iTunes/Google/Amazon account

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