Help map. sogaz-med offers a bonus to the policy. AlfaStrakhovanie-OMS continues to issue service cards to the insured
In the wake of general changes in the field of medical care and the CHI system, all insurance companies are striving to make it easier for customers to use their services. So, the insurance company "SOGAZ-Med" offers free add-on to the CHI policy already in hand in the form of a special plastic card. The correspondent of the Business Portal learned about what benefits the card user receives website.
Offering citizens convenient plastic cards is a correct and modern solution. That is why, from June 1, 2016, the Ryazan branch of the insurance company SOGAZ-Med, realizing the numerous wishes and requests of insured persons, began issuing special plastic cards, as they are also called service cards. Service card- this is a kind of addition to the paper form of the compulsory medical insurance policy of a single sample.
We try to pay attention to improving the quality of service for insured citizens and promptly respond to their wishes, - said Vasily Bicherov, acting director of the Ryazan branch. - The implementation of the project to create service cards is one of the examples of such work.
The service card is issued absolutely free of charge and has a number of advantages. Including durability, in which the paper policy is clearly inferior to the card. In addition, it is durable and compact, the size does not differ from the usual bank card. It can easily be carried in a bag, purse, pocket without fear that the plastic will tear or wear out. But what is a service card?
Along with the new policy of a single sample, AlfaStrakhovanie-OMS clients receive a plastic service card in a convenient format. It is popular due to its durability and ease of use. The process of issuing cards has been launched since September 2015 in nine regions of Russia, throughout the territory where our company operates.
Despite the fact that the card is not a compulsory medical insurance policy, it contains all the information about the insured person: full name, date of birth, number compulsory medical insurance policy, the name of the insurance medical organization and the telephone number of its hotline. It is convenient to use the card not only for making an appointment with a doctor, but also when filing a claim with a medical organization or on the AlfaStrakhovanie-OMS website - there is no need to waste time looking for a policy.
The service card of the insured from AlfaStrakhovanie-OMS LLC has the size of a standard bank card, it is issued free of charge, its validity period is not limited. To date, the leader in the distribution of service cards among the company's branches is the Chelyabinsk branch of AlfaStrakhovanie, which has issued 87% of the total number of service cards.
“The issuance of service cards is part of the AlfaStrakhovanie-OMS program to improve the quality of service for the insured,- comments Egor Safrygin, Director of Medicine Marketing Department, AlfaStrakhovanie Group. – It is convenient to carry the card with you and, unlike the CHI policy, it is easy to restore it in case of loss. With its help, you can make an appointment with a doctor through the terminal, but it is important to remember that when directly seeking medical help, the insured should have a policy of a single sample with him.
AlfaStrakhovanie-OMS clients, along with a paper OMS policy of a single sample, receive a service card. In 2016, for the 25th anniversary of the Siberia branch in the Kemerovo region, 6,358 cards were issued, 28 partnership agreements were concluded with a different list of services. It is for our clients that the partners of the company have prepared discounts and loyalty systems that can be used by every insured person upon presentation of a service card.
The list of discounts provided by partner companies to the insured "AlfaStrakhovanie-OMS" branch "Siberia" upon presentation of a service card can be viewed on the website.
Tatyana Bakhteeva, head of the Beauty and Health Center (Kemerovo region, Mariinsk), commented: “In November, we entered into a partnership agreement with AlfaStrakhovanie-OMS, Siberia branch. In my opinion, this project is socially significant, for those insured in AlfaStrakhovanie-OMS Siberia branch, upon presentation of a service card and a valid compulsory medical insurance policy of a single sample, a 10% DISCOUNT is provided at the Beauty and Health Center ", and this is a significant savings. Treatment of diseases is always more expensive than prevention. Prevention can be carried out by anyone, spending much less money from the family budget. We are glad to cooperate and are waiting for the insured "AlfaStrakhovanie-OMS" branch "Siberia" in our Beauty and Health Center at the address: Mariinsk, st. Lenina, 28 (TsUM 3rd floor). Dear insured, we invite you to replace your old policy and get a free service card with discounts from partner companies.
For the insured, our company has a single information center 8 800 555 1001 (free phone). Insurance representatives answer questions of interest on compulsory medical insurance, help to quickly understand the specific situation when receiving medical care, inform about the location of the nearest point for issuing compulsory medical insurance policies and its working hours.
In 2015, the medical insurance company "SOGAZ-Med" introduced a new additional service for its insured - the issuance of plastic Service Cards for making an appointment with a doctor. The issue of service cards is carried out as part of the implementation of the long-term SOGAZ-Med program to improve the quality of service for citizens insured under compulsory medical insurance.
“Due to its compact size and durability, the Service Card is a kind of very convenient application to a paper CHI policy, having the size of a bank card, which can be carried in a bag, purse, pocket, without fear that it will tear or wear out,” explains Irina, Balakovo office manager. Rayushkin. “What is a map? On one side of the service card, information about its owner is reflected: last name, first name, patronymic, number of the CHI policy of a single sample, on the reverse side there is a hotline telephone number of the SOGAZ-Med insurance company, which insured citizens can contact if they have questions about the procedure, volume and conditions for the provision of medical care in the CHI system, as well as in cases of violation of their rights. The map also contains the address of the company's website on the Internet, which contains all the necessary information about the CHI system.
What else is the practicality and convenience of using Service Cards? The main convenience of using these cards, both for the insured citizens themselves (cardholders) and for employees of medical organizations working in the CHI system, is that on the Service Card the number of the CHI policy of a single sample will always be visible and will not be erased, unlike from a paper MHI policy, on which the number becomes unreadable with prolonged or inaccurate use. When using plastic cards, the life of a paper CHI policy will increase significantly.
Of course, when applying for medical help, according to the Federal Law "On Compulsory Medical Insurance in Russian Federation”, citizens are required to present a compulsory health insurance policy. But if you need to remember your policy number when making an appointment with a doctor via the Internet or in infomats, it is very convenient to have a plastic addition to a paper policy on hand.
Realizing the numerous wishes and appeals of the insured persons, in October 2016 in Tyumen, the SOGAZ-Med insurance company will begin issuing special service cards as an attachment to the paper form of the compulsory medical insurance policy (CHI) of a single sample. The issue of service cards is carried out as part of the implementation of the long-term program "SOGAZ-Med" to improve the quality of service for citizens insured under compulsory medical insurance.
“The SOGAZ-Med company pays special attention to improving the level of service for insured citizens and promptly responds to their wishes,” comments on the creation of a new product. director of the Tyumen branch Lyudmila Aleksandrovna Frolova. “Implementation of a project to create service cards is one example of such work.”
A service card is a very convenient and compact application to a paper CHI policy. Due to its compactness, it fits easily in a purse or pocket. The card has a high level of wear resistance.
What is a service card? On one side of the card, information about its owner is reflected: last name, first name, patronymic, single number of the CHI policy, on the reverse side there is a telephone hotline of the SOGAZ-Med insurance company, which the insured can contact if they have questions about the procedure, scope and conditions provision of medical care in the CHI system, as well as in cases of violation of their rights. Also on the map is the address of the company's website on the Internet, which has all the necessary information regarding the CHI system.
